Google groups and newsgroups in general might be handy for a topic overview/big issues at the beginning of a project, but you might want to take what is said with a grain of salt if you are totally unfamiliar with the area. It might also give leads to further resources. If recommending it to clients,I would suggest emphasising the caveats that apply to Wikipedia. The usage figures tell a story - the heyday for this format was the mid 1990s and it has fallen in a hole since, if stats can be believed. The diminished number of participants possibly bespeaks diminished usefulness - a lot of people with something to say have left.
Similar formats have already been tried inside our organisation with mixed success.
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